E-Commerce Order Fulfillment Alternatives

Adjust your website to offer options for social distancing.

Home delivery via package carrier

Normal e-commerce operational setting recommendations are unchanged. In most areas we expect that package delivery services (USPS, FedEx, UPS, etc) will continue to operate. SmartEtailing is maintaining regular communication with our drop ship providers to keep system capabilities operational and supporting your needs.

In-store or curbside pickup

Even before this crisis, in-store pickup is now the most common form of order fulfillment for bike shops. The importance of this feature is increasingly important now.

• Change the name of your "In-Store Pickup" method to Curbside Pickup
• Merchandise and Market Curbside Pickup (homepage, email, social)
• Merchandise Click and Collect on your homepage (homepage content)
• (coming soon) Click and Collect email and social graphics

Local home delivery

In some communities, home delivery may remain an option for your business. We are rapidly developing a more robust feature but we crafted a plan to use existing functionality.

• Setup a home delivery process.
• Merchandise and market local home delivery (homepage, email, social)