Authorize.net Payment Processing

Set Up

• In Workstand Admin, navigate to Settings > Commerce > Payment Settings.
• Select "Add Another Payment Method" and choose Authorize.net.
•  Select "Start Connection Process" in the Authorize.net box.
  • If you are migrating an existing Account:
    • Copy and paste the API Login ID and Transaction Key and Signature Key found in your Authorize.net account and click "Continue".
      • We recommend generating a new API Transaction key before setting up your account in Admin.
    • Ensure your Authorize.net account is NOT in test mode (this setting is found in your Authorize.net account).

• • • Update Payment Types Accepted in Authorize.net > Account > Processor.
       
  • If you are new to Authorize.net choose the “Sign up here” link near the bottom and follow the prompts.
    

• Toggle Authorize.net on

  • If another credit card processor is enabled (Stripe), it will be disabled when Authorize.net is enabled.
  • We recommend enabling manual payment capture.

How it Works

• A customer places an order on your website.
• Authorize.net receives the transaction, securely encrypts it, and submits an authorization request to the customer's Credit Card Issuer.
• The authorization response is returned via Authorize.net to your website, and if approved, an order will be placed.
  • If an order is declined it will not become a completed order in Admin but will still display in your Authorize.net account.
  • If using manual payment capture, you need to capture the payment within 30 days of the original order date.
• Authorize.net sends the settlement request to your Merchant Account Provider.
• The Merchant Account Provider deposits funds into your account.
• You can void a transaction within the order in Admin until the transaction has settled in your Authorize.net account.
• Once the transaction has settled you will be able to refund if needed.
• Your authorization is for the amount of purchase only. No additional charges can be added to an order.

Update your Transaction Key

• Once you've set up your account with authorize.net and connected it in Admin, you can update your transaction key at any time by selecting the "Account Settings" button. 
• Check the box to Update transaction key and enter it here.
• Save

• Orders received before activating this new integration will need to be captured/refunded manually in Authorize.net. 

Fraud Detection Suite

• Authorize.net offers a feature they call Advanced Fraud Detection Suite.
• This is a set of customizable, rules-based filters and tools that identify, manage, and prevent suspicious and potentially costly fraudulent transactions.
  • We recommend customizing these to your comfort levels.
  • These are rules and tools that are set within your authorize.net account. Please contact Authorize.net for support on Advanced Fraud Detection Suite.