Point of Sale Hardware

Manage register, terminal, and printer settings.

Getting Started

• Hardware settings can be accessed by navigating in Admin to Settings > Hardware.
• All settings are location-based.
  • A store location selector drop-down will be present if you have multiple locations.

• All hardware settings are tied to a register and cannot be adjusted separately from the register they are associated with. 

Create a Register

• Click "Create register" on the hardware settings page to begin. 

• • If you have more than one location, make sure the desired location is selected.
  • Choose the credit card terminal and printer associated with that register.

Hardware Recommendations

• The Workstand point of sale will run on almost any computer, laptop, or tablet (Devices).
• Because you can look up products by name and email receipts, hardware other than your access device is not required but will make the sales process easier and more efficient.

Browser

• We recommend Chrome as the browser of choice to support the platform.

Barcode Scanner

• To ring up sales or receive purchase orders a barcode scanner can be very helpful.
• A wireless scanner makes it easier to do inventory and cycle counts, but a wired scanner that works with your device will work too.
• We recommend the Zebra or Symbol LS2208, but any barcode scanner should work.

Receipt Printer

• Printing standard 8.5" x 11" sheets on standard printer (8.5" x 11") that connect to your device will work.
• Our platform will soon support printing on receipt-size thermal paper (3 1/8” / 80mm).

• • We recommend the Epson TM-T20iii receipt printer.
    • Other printers may also work, but we can only verify this one.
  • Any brand of thermal receipt paper roll 3 1/8" wide will work.
  • 3 1/8" x 230 is the standard dimension.

Label Printer

• Our POS platform is designed to work with 3 common label /price tag sizes.
  • 2.25 in (w) x 1.25 in (h)
  • 2.00 in (w) x 1.00 in (h)
  • 1.25 in (w) x 1.00 in (h)
• You can set your default size when you print a label in a Purchase Order or from the Edit product screen.

Credit Card Reader (Terminal)

• For the most seamless integration and fewer steps at consumer checkout, the BBPOS WisePOS E terminal offered by Stripe is recommended.
  • The smaller, less expensive, Stripe card reader will not work at this time.
• Other card readers may be used, but they will have to be operated manually for each transaction and do not integrate with the platform.

Cash Drawer

• There is currently no integration with a cash drawer that would open the drawer when cash is the payment type.
• You can use any cash drawer that has a lock or combination to keep your cash safe in the store.