Release Notes
      Back to home
      1. Help Center
      2. Release Notes

      Release Notes 2024

      Release 24.32

      Bug Fixes

      1. When ringing up a return or exchange on an in store sale, the receipt will now be formatted to dollars and cents and have a more modern look.

      Updates

      1. The system has been updated to allow the new, longer ID for retailers using Klarna financing.

      Release 24.31

      Bug Fixes

      1. Users will now be able to access all newer areas of Admin that previously produced a 403 error message.
      2. The Work Orders list will now hold an unlimited number of work orders.
      3. Retailers on our Lite package will no longer see a partial Supplier Sync page in Admin

      Updates

      1. A customer phone number can now be used to search the Work Order list

      Release 24.30

      Updates

      1. A new Service module in Products allows Labor/Service products to be created for Work Orders.

      Release 24.29

      Updates

      1. Work Orders now contain a field to describe the bike being worked on. This information will appear on the customer receipt.

      Release 24.28

      Updates
      1. To better comply with the Americans with Disabilities Act (ADA) default text links for all templates now have an underline to help avoid errors and make sure links are distinct for all site visitors.
      2. In Admin, Workstand POS can now be selected as a retailer's point of sale. 

      Release 24.27

      Bug Fixes

      1. When logged in to Admin the Home Screen now displays recent website traffic and sales.
      2. When creating a new in-store sale, adding a customer no longer causes an error when adding an address

      Updates

      1. On a product detail page, an In-stock variation will be the first image in the row of product variations.
      2. When Receiving a Purchase Order, entering a serial # is now available under the 3-dot view more option to the far right in the row.

      Release 24.26

      Bug Fixes

      1. When logged in to Admin the Home Screen now displays recent website traffic and sales.
      2. When reviewing a work order, the Comments section now expands when there are more than 3 lines of text entered.

      Updates

      1. The Colorado Retail Delivery Fee has been updated for checkout to 29 cents.
      2. For retailers using the new checkout, PayPal is now an available Payment method.

      Release 24.25

      Bug Fixes

      1. When using the search bar in Admin, a search for the Notifications page now returns the correct result.

      Release 24.24

      Bug Fixes

      1. Consumers can now successfully create and view a wish list.
      2. On the product detail page, when a variation name is more than 30 characters, the dropdown will appear as expected.
      3. There is no longer a potential for a $.01 rounding error for retailers using Order Export and any non-Lightspeed point of sale system.
      4. For retailers using the new checkout format, order notification emails are now being sent as expected.

      Updates

      1. When viewing the product detail page, the variation pre-selected is the first available variation within the variation type.

      Release 24.23

      Bug Fixes

      1. When clicking your browser's back button while in certain areas of Admin, you are now properly taken back to the previous page view.

      Release 24.22

      Bug Fixes

      1. You can now download a template for a customer list and then upload a formatted list. The upload will provide a downloadable error report if any exist.
      2. When creating a new account the retailer email address is automatically updated in their site admin.

      Updates

      1. Multiple cash payments can now be processed on an in-store sale.
      2. On a product detail page when selecting any Part Number the options (tiles and dropdown) are selected.
       

      Release 24.21

      Bug Fixes

      1. An in-store sale with a custom product no longer requires a customer to be entered to complete the sale.
        Order Details in Admin should now reflect the right discount applied to the order when PayPal is the payment method.
      2. Any available variation can now be selected on the new product detail page, even when the variation name contains special characters

      Updates

      1. A database process was updated to reduce blocking and deadlocks on a server which can cause general slowness and page timeouts.
      2. When there are many product image variations on the product detail page the image tiles now display in two aligned rows

      Release 24.20

      Updates

      1. The Conversations inbox now displays the customer name along with the phone number so it is easier to know who you are texting.
      2. When clicking to view customer data, a 'skeleton' will display, letting you know that the page is loading.
      3. When creating or receiving a purchase order,  you will now be prompted to save changes when editing a price or receiving product, so you can confirm the changes  before submitting.

      Bug Fixes

      1. When previewing a catalog product the variation selection tiles will now display available images.

      Release 24.19

      Updates

      1. The product detail page now shows a tiled view of the available product variations, making it easier to see at a glance what is available
      2. Minimum and Maximum desired quantities can now be entered for each variation on a product 
      3. Uploading a custom product file will now import and create the base products much faster

      Bug Fixes

      1. The Lola template header now correctly displays the font and colors selected when creating a custom template theme.
      2. Deleting a service in the Service Appointment tool no longer creates an error message and can be deleted
      3. Blocking off a date for Service appointments now functions as expected
      4. Editing a customer on an existing sale or work order no longer shows as an error, and updated information is saved
      5. The sidebar menu in Admin will now correctly display the selected parent menu when a menu item is selected

      Release 24.18

      Updates

      1. When the Work Order list has a single page, page numbers will not display
      2. Certain Settings sub-pages will now link back to where they were linked from, rather than the main Settings page
      3. Workstand admin users may now delete products in catalogs for Lite subscription users to be able to assist with product issues.

      Bug Fixes

      1. When a Canadian retailer searches for a specific GTIN to add to a Discount, only the version of the product distributed in Canada will appear.

      Release 24.18

      Bug Fixes

      1. When a consumer who already has an account checks out as a guest, login is required to access account data.
      2. On the Admin home screen, the font for all blog posts is now the same.

      Release 24.17

      Bug Fixes

      1. When using the search bar in Admin, a search for Template Publisher will now return the correct result
      2. When receiving a purchase order, updates to inventory will occur asynchronously

      Updates

      • When uploading Customer information the success message lets you know when duplicates were found so changes were not made

      Release 24.16

      Updates

      1. There is now a Conversations Inbox to view all text message threads in a single spot.

      Release 24.15

      Bug Fixes

      1. The Clear Filters link has been moved to a more logical spot on the Work Order list page
      2. When a retailer reduces subscription level, certain elements are now removed correctly
      3. You are now able to select a date range in General reports

      Updates

      1. Basic Reporting is now available for point of sale transactions
      2. Work Orders can now be filtered by status or date
      3. There is now a Search function on the Work Order list 

      Release 24.14

      Bug Fixes

      1. When Service Notes have been added to a work order, up to 4 lines of notes are now visible when the work order is viewed again
      2. For certain retailers, product images were mismatched in the database. This has been corrected

      Updates

      1. The Sale screen will now accept creation of a new customer that does not have an email address entered and the sale will appear on the In-Store sales list 
      2. The Work Order list now displays and can be sorted in date/time order.

      Release 24.13

      Bug Fixes

      1. Uploading an image will go through a new check for file size to determine if it's larger than our max allowable size before compression
      2. When a participating Brand is using our Buy Local Now modal, a product modal will now display more than the first 10 results without any adjustments to the map view

      Updates

      1. The Purchase Order screen now contains a My Price field, prepopulated with your current price if you have already had the product in stock. If not, the price will come from the Workstand product library price. A future update will allow the price to be edited on this screen 
      2. A Purchase Order now includes a label icon to the right of product search which will allow you to print a label for every received product on the purchase order
      3. The Work Order Screen now displays an "Add Notes" link when viewing a work order that has already been created that did not have notes entered

      Release 24.12

      Bug Fixes

      1. A new customer record can now be saved on a new in-store sale
      2. A work order and a special order can now each have a different customer assigned after the transaction is created. A sale without a special order can only have a customer removed. 

      Updates

      1. The  max image size for any retailer previously over 500kb is now 1000kb
      2. Checkout Settings has been updated to a more modern format in Admin
      3. Retailers are now able to configure Website order statuses and In-store sale statuses separately
      4. In-store sale statuses can be configured separately for sale and work order

      Release 24.11

      Bug Fixes

      1. Discount codes can be applied in checkout again
      2. Work Order list view now shows the correct customer name
      3. When searching for a page in admin search and a result is selected, the search menu closes and  the overlay disappears.
      4. You can now delete a custom payment type for either online or in-store sales
      5. A work order can now be converted to a sale

      Updates

      1. The max image size has been increased to 500 kb for all retailers below that level
      2. A new Work Order list view has been released. The list can now be sorted by Pickup date or Create date.
      3. For retailers using the Conversations app, there is a new left-menu option called Conversations which will display a number noting how many unread messages there are

      Release 24.10

      Bug Fixes

      1. Purchase Orders received will now increase inventory quantities for products, including those sold online.

      Release 24.9

      Bug Fixes

      1. An update was made to how store hours are used to calculate when a product in the shopping cart is ready for pickup.

      Updates

      1. A Conversations app is now available for Work Orders, allowing a store employee to text a retailer about their work order.
      2. Unpublished products in our catalog library are now available for point of sale users

      Release 24.8

      Bug Fixes

      1. The availability of a manually created product is now accurately reflected on the product detail page.
      2. When the Find in Store message is clicked on a product detail page, the availability is now correct for a product whose quantity was manually adjusted.
      3. Issues with processing a retailer's point of sale data have been corrected.

      Updates

      1. The Stripe terminal will now allow manual card entry when a card is unreadable via standard swipe/chip methods.

      Release 24.7

      Bug Fixes

      1. When a customer list is uploaded and no new customers were added, there is now a message that states File uploaded successfully, but matched the existing customer data so no changes were made. 
      2. When a quantity on hand is added to an unmapped product, inventory will now be updated to reflect the new amount.

      Updates

      1. Work Orders will now contain a unique sequence ID which will help to facilitate a better work order list view.
      2. When using the Stripe terminal  to accept in-store payments, the Declined error messages that may appear have been updated to more clearly reflect the reason for decline.
      3. The updated Declined messages will also be reflected on the payment section of the sale screen.
      4. WePay was removed as a payment option for all retailers.

      Release 24.6

      Bug Fixes

      1. The Google Product file now saves the UTF safe description rather than generating it each time a file is processed.
      2. Un-mapped products with manually adjusted Quantity on Hand (QOH) will now hold their QOH information correctly.
      3. After completing a work order, when choosing to create new, the prior work order notes and pickup date are no longer visible.

      Updates

      1. The Workorder List is now sortable by Pickup date promised.
      2. Checkout Settings has been updated to a more modern interface.
      3. In the Google Product File, the words backorder and preorder are now re-labelled as out of stock.

      Release 24.5

      Bug Fixes

      1. An error has been corrected that was causing issues when a consumer did not have a billing address at checkout

      Updates

      1. On the Sale screen, corrected the misalignment of the product price in relation to the product

      Release 24.4

      Bug Fixes

      1. Background images will no longer appear in an incorrect spot on a responsive page
      2. 404 Pages are now cached so that if there are multiple page attempts, it will not cause page speed issues. 
      3. When a credit card is used for an in store sale, and is declined, expired, or other non-approved reason, better messaging will appear on the Stripe terminal

      Updates

      1. Store credit is now a valid payment type for an in-store sale.
      2. The Work Order database table has been split in two for easier future updates

      Release 24.3

      Bug Fixes 

      1. When using Admin in mobile view, the left side navigation bar no longer prevents any buttons or links (Such as the green edit pencil) from being clickable

      Updates

      1. A cash drawer session will now be created when a cash payment is taken on a sale if a session has not yet been started for the day
      2. A customer can now be added to sale at the point of taking payment
      3. The Customer List can now be filtered using a date range
      4. Products created in our Catalog Library will now contain default shipping dimensions when none are provided by the brand

      Release 24.2

      Bug Fixes 

      1. Sale prices will now display on the product list page for products manually imported from the product library or set to display indefinitely

      Release 24.1

      Updates 

      1. Added a new Key Task to Admin home screen when connected point of sale contains products with no MPN or GTIN
      2. Added a new Recommended Task when there are products to be mapped to point of sale.
      3. Deleted emails that were informing retailers of these tasks each time a file processed
      4. Add Pick-up Date to Work Order
      5. Implement Pay Later for Sale and Work Order screens
      6. Ability to upload a customer list to migrate customers from existing pos to Workstand
      7. The customer upload file now contains an opt-in column to help retailers comply with Canadian SPAM laws

        Bug Fixes 

        1. Corrected an error where the download products button didn't work if certain parameters were selected

        2. Corrected an issue that was not allowing Introductory text to appear on a catalog link page.

        3. Updated the existing error message handler on order creation to display a more specific consumer-facing messages for Stripe checkout.

        4. Fixed the Discounts date picker tool to stick on the date selected
        5. Corrected an issue that was causing Klarna on site messaging to interfere with checkout 
        6. Allow an error message to display when a pos inventory file upload error occurs
        7. Custom payment type can now have a refund issued without an error message