Release Notes 2025

Release 25.08

Stand-alone Workstand point of sale users are now able to access the Refund and Return Policies page
When a thermal receipt printer is selected for a Register in Hardware Settings the print preview for a sale or workorder now accurately shows the print format.

Release 25.07

Several updates were made for new Checkout so that the price of a purchased product cannot be altered by a consumer.
In a New Sale and Work Order, when a new customer is attached after the removal of a previously linked customer, the system will now overwrite the existing contact information with that of the new customer.
When creating a work order, the consumer is no longer sent an email when the work order is created.
When creating a customer during a new sale or work order, the system now accurately associates the customer, even if they are not already in the merchant's customer list.
You can once again choose to create a Purchase order directly from the Special Orders list.

Point of Sale uses creating transactions on a mobile device will now see if the Stripe terminal is connected after the Summary card since that visual relates to the take payment functionality.
To more easily see that the system is processing when a product, custom product, or service is added to a new or existing sale or work order, there is now a 'spinner' on the Add button.
When uploading a customer list, phone numbers will now have non-numeric characters removed.
For consumers paying with Klarna, their order confirmation email now states Payment: Klarna, rather than Payment: Financing.
In a new sale the option to 'Email as Cart' has been moved the the More Actions drop-down above the payment information.

Release 25.06

Consumers placing an online order can once again lookup order details from their order confirmation email.

Release 25.05

For retailers using Stripe for in-store transactions, the terminal should remain connected when switching between a sale and a work order.

When creating a new customer, you are now able to use emails in the aliased format. Example: username+alias@gmail.com.
When an order is marked ready for pickup, the consumer will now get an email with date and time information as entered in order details.
For retailers using Workstand POS and a hosted website with us, the product link next to the image now takes you to the product on their website in a new tab.
For retailers using Workstand POS only, the product link next to the image now takes you to the edit product screen in a new tab if the product is in your inventory.
When creating products using the bulk upload tool the status email now includes a direct link to product categorization.

Release 25.04

It is once again possible to navigate directly to the Customer list from any part of the Admin.
For retailers using new Sales, consumers who have places an order will now use the new consumer portal order lookup to view their order status.

All retailers have been migrated to a new Notifications page
When uploading a new customer list, an error report that includes customer first and last name will be generated if there are errors.
You may now delete an individual customer record

Release 25.03

In a work order, you may now add a quantity to a service item. For example, tire installation, qty 2. If hours/minutes are associated with the service, then the total of the quantities will be displayed.
After completion of an in-store sale, or for retailers using new sales,, the item quantity can now be adjusted to help a customer who wants to change their order.
You may now edit customer information present in the Customers list
You may now search by phone number in the Customers list.

When uploading a new customer list blank fields will now be left blank instead of showing a 'null' value.

Release 25.02

When you navigate back to the Customer list after viewing a customer, any filters previously set will remain intact.
For retailers using new Checkout, the Order confirmation emails will now use the information on the Notifications page.

For retailers using Sales or Work orders, products were temporarily not displaying. This has been corrected.
The Notifications page now displays correctly after a page refresh.

Release 25.01

When uploading a customer list the system will no longer allow duplicate email addresses.
When creating a customer in a sale, now a minimum of one field is required; any of first name, last name, email address or phone number.
When creating a customer in a work order either an email or a phone number is required.
For Workstand POS retailers utilizing Conversations, the feature is now accessible in Sales as well as Work Orders.
The Conversations window is also larger now, opening up to an easier-to-read sidebar.

When creating a new customer on a sale or work order, it now automatically creates a permanent customer record
It is once again possible to upload a logo specifically for use in Checkout.