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Shipping Zones

Set up shipping charges by geographic location.

Shipping zones allow Merchants to charge different rates for the same items based on the ship-to location.

Zone Setup

Home Delivery Zone Setup

Edit a Zone

Delete a Zone

Zone Setup Shipping Zone setup video

  • Zones can be set by Country, State/Province, or Postal Code (can only be applied to the Home Delivery Shipping method).
  • To create a Shipping Zone, navigate to Settings > Fulfillment > Shipping Zones.
  • Select "Add New" under Edit Zones and enter a name for the new zone.

  • Use shift-click and ctrl-click to highlight multiple states, provinces, or countries to include in the zone, then click "Save Changes".

Home Delivery Zone(s) Setup

  • In Admin, navigate to Settings > Fulfillment > Shipping Zones.
  • Create a new zone using the Postal Code Zone Selection.
  • Clearly name the shipping zone (zone name is NOT visible to customers).
  • Add as many postal codes as needed to the zone.
    • Canadians need to only include the first three (3) digits of postal codes.
  • Click "Save Changes".

Home Delivery zones MUST use postal codes to work properly.

  • To add additional zones click "[ - Add New - ]" in the Zones List drop-down (avoid adding the same zip code to multiple zones).

Edit a Zone

  • Using the drop-down Zones List, select the zone you would to edit.

  • Make the needed changes and click "Save Changes".

Delete a Zone

  • To remove a zone, simply select the Zone and click Delete.

Remember, for a State or Province to be available in this list, it first has to be selected in Shipping States.

  • Specify a particular Shipping Rate by creating a Rule under Shipping Methods that is specific for the zone.