PayPal

Your online customers know and trust PayPal as a form of payment method. It's an easy way to encourage people to convert when they're on your site.

Set Up

FAQs

Security Features

Troubleshooting

Set Up

• Go to Settings > Commerce > Payment Settings.
• Click PayPal > Start Connection Process.
  • You will be redirected to PayPal in a pop-up window.
• Log in using your PayPal business account.
  • If you don't have a business account, you can convert an existing personal account, or create a new one.
• Once you've gone through all the steps in the pop-up, the Payment Methods screen will refresh. 

• Toggle the switch to On (next to the PayPal logo), as shown above.
• You should also activate the option to display the PayPal Credit option on product detail pages. Learn more here
• Optional manual payment capture setting.  

Frequently Asked Questions

How do I get paid out for sales?

• The money is available nearly instantly in your PayPal Business account.
• You will need to transfer that money to your regular bank account. This can be done as frequently as you'd like.

What are the fees?

• Please refer to PayPal for the current rate.
• The total fee through your site will include a .5% fee to us.

What cards does PayPal accept?

• All major credit cards, including Visa, Mastercard, American Express, and Discover.

Security Features

To increase security on your site, there are a few additional options you should use to ensure more legitimate business traffic is coming through the PayPal payment gateway.

• In PayPal, you can disable the PayPal Account Optional setting under Account Settings (located in the account name drop-down in the upper right corner)> Products + Services > Website Payments > Website Preferences > Update > Scroll down to PayPal Account Optional = Off.
  • This requires the customer to have a verified PayPal account
• You also have the option to require a verified address
  • Selecting “Only accept orders from PayPal Confirmed Shipping Address” in the PayPal Merchant Interface reduces the risk of fraudulent orders.
• It is worth noting that In-Store Pickup vs. shipped transactions offer different levels of protection for you as a seller.

• Read more about Limiting Fraud for online Sales

Troubleshooting

If you are having issues with PayPal at checkout on your website:

• Confirm that you have PayPal toggled on as a Payment Method.
  • Login to your connected PayPal account to confirm there are no account issues that need to be addressed.