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The data behind a more profitable shop.
Workstand IQ connects to your Lightspeed or Ascend point of sale system and turns the data you already collect into clear sales reporting, smarter purchasing, staff schedules built around real traffic, and automated emails that bring customers back.
Your POS already knows a lot.
Every sale, every service ticket, and every item on the shelf leaves a record in your point of sale system. Workstand IQ puts that information to work. It shows you what's selling and what's sitting, helps you buy and staff with more confidence, and uses each customer's purchase history to send emails that feel personal. Because it was built for independent bike shops, the reports and the emails speak the language of your business.
Services in this group
Workstand IQ:
Performance
Real-time sales dashboards, category and item-level reporting, inventory and open-to-buy planning, and staff scheduling built around your sales and traffic data. Packages from $149/mo.
Loyalty
Automated email tracks driven by your POS data, so customers get service reminders and follow-ups tied to what they actually bought. Packages from $49/mo.
Sales reporting and goals
A real-time dashboard shows how your store is performing, with sales and conversion trends, category reporting, and item-level drill-downs. Sales goals give your team something clear to work toward, and reports can be scheduled to land in key staff inboxes.
Inventory and purchasing
Open-to-buy planning, quantity-on-hand reports, and category-level min/max guidance help you buy what sells and spot aged inventory before it ties up cash. Incoming purchase orders show in your inventory totals, and shops with more than one location can balance stock between stores.
Staff scheduling
Schedules take minutes to build using your own sales and traffic data, which helps you staff for busy hours without overspending on slow ones. Overtime, PTO, time clock errors, and commission plans are tracked in one place, and hours export to your payroll system.
Automated customer emails
Loyalty email tracks run on your POS data, so a customer who buys a new bike gets different follow-ups than one who bought a helmet. You can set up multiple tracks by product or category and match the emails to your shop's style.
Let's see what your numbers say.
Tell us about your shop, your point of sale system, and what you'd like to understand better. We'll show you how Workstand IQ works and recommend the package that fits.
Questions shop owners ask us:
Performance covers the business side of your shop: sales reporting, inventory and purchasing, and staff scheduling. Loyalty covers your customers, with automated emails based on what each person bought. Many shops start with one and add the other later.
Workstand IQ works with Lightspeed and Ascend. It connects to your point of sale system to pull the sales, inventory, and customer data behind your reports and emails.
Yes. Performance includes inventory balancing and scheduling across locations, and Loyalty can run email tracks for multiple stores.
Yes. Sales and inventory reports can be scheduled to arrive in the inboxes of the people who need them, so your team sees the numbers without logging in.
Yes. Loyalty pairs well with our email and marketing services, and our team can help plan and design the email tracks for you.
Book a free consultation. We will look at your shop, talk through your goals, and recommend the service or plan that fits.